Leadership principles

You worked so hard in the past few years. You dedicated yourself entirely to the job you have and this finally translated into the job that you dreamed of for so long.

Congratulations! You are a Team Leader! Now what..?

You clearly know the process, you also know the company and the products extremely well. There is no situation in which you cannot help a customer solve a difficult situation, and if by any chance you find yourself in such a position and you don’t have the answer, you most certainly “know people”. These people also “know people”. You know who to ask for help and for an opinion.

Your colleagues..? You know all their strengths and weaknesses. You also know about their struggles, what they like and don’t like about the workplace. But do you know how to switch from their trusted colleague into their trusted Team Leader? How will you take your new role and make the most of it?

One things is for sure: You will make mistakes! Even if you don’t believe it yet, you will. Your manager makes mistakes too and he has been in a leadership position for years now! So what can you do?

You don’t simply want to be a manager. You want to be a leader — respected, and loved by your people. Start by learning about what leadership means, what it involves and how can you apply those pieces of information into…